{"id":16,"date":"2018-10-20T16:15:34","date_gmt":"2018-10-20T16:15:34","guid":{"rendered":"http:\/\/206.196.115.82\/index.php\/faq\/"},"modified":"2019-05-24T14:23:47","modified_gmt":"2019-05-24T21:23:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.led4everything.com\/index.php\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row padding_top_multiplier=”4x” padding_bottom_multiplier=””][vc_column width=”1\/3″ column_sticky=”yes” column_sticky_offset=”30″]

General<\/span><\/span><\/h2>[\/vc_column][vc_column width=”2\/3″][vc_tta_accordion c_position=”right” active_section=”1″][vc_tta_section title=”What are my shipping options?” tab_id=”1528626113072-b8cec954-c5af”][vc_column_text]Free ground shipping is available on all domestic orders. If you would like to expedite your order, we also offer FedEx Overnight, FedEx 2-Day or FedEx Express.[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When will my order ship?” tab_id=”1558567061066-cfe70fe5-709e”][vc_column_text]All orders ship within 1 business days from the date of your order confirmation. All orders received before 3:00 pm PST will be processed same day; any orders placed after 3:00 pm PST will be processed on the following business day. Orders placed Friday after 3:00 pm PST will ship the following Monday.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I track my order?” tab_id=”1558567478499-15d3814f-b9c0″][vc_column_text]If you have an account with us, log in to your account. Go to \u201cMy Orders\u201d and click \u201cView Order.\u201d Then click \u201cTrack Your Order\u201d and a pop-up will appear with a tracking link.<\/p>\n

Also, you will receive an e-mail with your order tracking number after we ship out your order.<\/p>\n

If you did not receive anything from us in 2 business days after you make the purchase, please contact sales@led4everything.com with your order number, last name, and email address or zip code.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do I cancel or change my order?” tab_id=”1558641906288-c1cea918-3767″][vc_column_text]You are not able to make any changes to an order or cancel it online.<\/p>\n

If you change your mind, it’s OK. Make sure to send an email to sales@led4everything.com with your order number, last name, and zip code. We’re happy to assist you.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is your return and exchange policy?” tab_id=”1558642141603-5049f87e-4ea5″][vc_column_text]All orders must be returned with 30 days of purchase for a refund. We will charge you 15% of restock fee, plus the return shipping fee. Returned items must be in the exact same condition as they were received.<\/p>\n

Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on www.led4everything.com.<\/p>\n

Any products purchased during a promotional sale event indicated as \u201cFinal Sale\u201d are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as \u201cFinal Sale\u201d are not eligible for return, exchange or merchandise credit. Sale offers cannot be combined with other promotions. No price adjustments on previously placed orders.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you provide wholesale services?” tab_id=”1558732274558-582af867-bf92″][vc_column_text]Yes, we do!<\/p>\n

Please direct contact us at sales@led4everything.com or call us at (626) 788-2130 for more information.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row padding_top_multiplier=”4x” padding_bottom_multiplier=”4x”][vc_column width=”1\/3″ column_sticky=”yes” column_sticky_offset=”30″]

Delivery and Return<\/span><\/span><\/h2>[\/vc_column][vc_column width=”2\/3″][vc_tta_accordion][vc_tta_section title=”We are working on the Q&A right now, see you very soon.” tab_id=”1549053913796-bd124c85-47ef”][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row padding_top_multiplier=”4x” padding_bottom_multiplier=””][vc_column width=”1\/3″ column_sticky=”yes” column_sticky_offset=”30″][\/vc_column][vc_column width=”2\/3″][vc_tta_accordion c_position=”right” active_section=”1″][vc_tta_section title=”What are my shipping options?” tab_id=”1528626113072-b8cec954-c5af”][vc_column_text]Free ground shipping is available on all domestic orders. If you would like to expedite your order, we also offer FedEx Overnight, FedEx 2-Day or FedEx Express.[\/vc_column_text][vc_column_text][\/vc_column_text][\/vc_tta_section][vc_tta_section title=”When will my order ship?” tab_id=”1558567061066-cfe70fe5-709e”][vc_column_text]All orders ship within 1 business days from the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PaAKLN-g","_links":{"self":[{"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/pages\/16"}],"collection":[{"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":14,"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":1025,"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions\/1025"}],"wp:attachment":[{"href":"https:\/\/www.led4everything.com\/index.php\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}